Refund policy

All items in the CFIL Swag Store are printed on demand for each order. Because nothing is pre-stocked, all sales are final.

Returns and exchanges

We cannot accept returns or exchanges for size, fit, color preference, or change of mind. Please check the size chart on the product page before ordering. Fit varies between item styles.

Damaged, defective, or incorrect items

If your item arrives damaged, defective, or is not what you ordered, we will make it right. Email info@crossfitinnerloop.com within 14 days of delivery with:

• your order number
• a photo showing the problem

We will arrange a replacement at no charge. Replacements ship to the address on the original order unless you tell us otherwise.

Refunds

Where a refund is issued instead of a replacement, it is issued as store credit for the CFIL Swag Store, not as cash, except where refund in cash is required by law. Store credit is subject to the Committed Club Credit Terms.

Orders paid with Committed Club credit

Orders paid in whole or in part with Committed Club credit are covered by this same policy. Credit used on an order that is refunded is returned as store credit and keeps its original expiration date. See the Committed Club Credit Terms for the full rules.

Wrong shipping address

If you entered the wrong shipping address, email info@crossfitinnerloop.com as soon as possible. If the order has not gone to production or shipped yet, we can usually correct it. Once an order ships, it cannot be rerouted, and a package returned to sender because of an incorrect address is not eligible for a refund or a free replacement.

Cancellations

Orders go into production quickly. Email info@crossfitinnerloop.com right away if you need to cancel. We can cancel only if production has not started.

Questions

Email info@crossfitinnerloop.com or use the contact form at https://www.crossfitinnerloop.com/contact