FAQ

Browse the CrossFit Inner Loop Swag Store, add items to your cart, and check out. You'll get an email confirmation right away. If it doesn't arrive within a few minutes, check your spam folder before reaching out.

No. All orders ship to the address you enter at checkout. There is no pickup option.

The gym does run group orders now and then. Those are coordinated by CrossFit Inner Loop and billed through Wodify, not through this store, and they are the only orders you pick up in person. Watch for the gym’s announcement if you want in on one. Ordering here does not add you to a group order.

Shipping is calculated at checkout based on your address and order size. A single tee shipped in the US usually runs $4 to $6 depending on size; the exact rate shows at checkout.

Rates are not flat across the store. Our swag is made at more than one print facility and each one sets its own shipping rate, so a hoodie and a tee can ship for different amounts. If one order contains items made at different facilities, it arrives in more than one package and you may see a shipping charge for each. None of it is marked up by CrossFit Inner Loop, and checkout always shows the total before you pay.

Most US orders arrive in about one to two weeks.

Yes. International rates are calculated at checkout, and delivery takes longer than the US estimate above.

You'll get a tracking link by email once your order ships.

Check the size chart on each product page. Fit varies between item styles.

All sales are final. We can't accept returns or exchanges for size or change of mind, so check the size chart before ordering. If something arrives damaged, defective, or wrong, that's different: see below and we'll fix it.

We'll make it right. Email info@crossfitinnerloop.com within 14 days of delivery with your order number and a photo, and we'll arrange a replacement.

Email info@crossfitinnerloop.com as soon as you can. If the order hasn't gone out yet we can usually fix it; once it ships we can't reroute it.

Make 13 or more qualifying sign-ins in a calendar month and you're in that month's Committed Club. It's automatic, with no signup. Hit it all three months of a quarter and you're Quarterly Committed Club; hit it in 10 or more months of the year and you're Yearly Committed Club.

Every Committed Club member that month is entered in that month's drawing. The monthly winner gets a $35 Committed Club credit for the CFIL Swag Store. The quarterly winner gets $35 credit plus a free one-hour personal coaching session, and Sharon reaches out to schedule it around coach availability. Yearly Committed Club members each get a Committed Club tee, recognition at the holiday party, and entry into the year-end drawing for 50% off an Unlimited membership.

Every Committed Club member that month. Coaches and staff aren't eligible to win, and drawings are spaced out so the same member doesn't win repeatedly. Don't want to be entered? Just let us know.

Add what you want to your cart and go to checkout. In the box labeled “Discount code or gift card,” enter your credit code and click apply. The credit comes off your total, including shipping and tax.

You pay the difference with a card at checkout. Nothing else changes.

Anything left over stays on the code until it expires. See the expiration date in your award email. Unused value is not refunded and does not roll over.

Yes. It's a balance, not a one-time code, so use it until the balance runs out or it expires.

At the end of the month it's awarded. Winners are emailed early in the month, so you have most of that month to spend it. The exact date is in your award email.

We can't look it up or resend it. Once a code is issued, our system stores it masked, so nobody at CFIL can retrieve it. Treat your code like cash and save the award email.

Yes. Your credit applies to the whole order total, shipping and tax included.

Check that you've entered it exactly as it appears in your email, with no extra spaces, and that the expiration date hasn't passed. If it still won't apply, email info@crossfitinnerloop.com with your code and we'll look into it.

No. Committed Club credit is issued to a specific member and isn't transferable.

See the Committed Club Credit Terms.